Troubleshooting•stable•Updated 2026-07-06
Diagnostics checklist
Diagnose and fix diagnostics checklist.
Use this page when the symptom matches what you see in Kadryn or in your integration logs.
Symptoms
- You need a systematic way to debug readiness.
Most common causes
- Multiple setup surfaces interact.
- The first failing dependency is unclear.
Fix
- Open Developers → Diagnostics.
- Fix critical issues first.
- Use Logs & Traces to verify each change.
Verify the fix
- Re-run the smallest safe test.
- Open Logs & Traces and search by request ID, trace ID or resource ID.
- Confirm the relevant dashboard card updates after refresh.
- Confirm no retry loop or duplicate delivery was created.
When to escalate
Escalate when the issue affects production traffic, billing-sensitive reporting, audit evidence, or any workflow where a customer-facing AI feature is blocked.