TroubleshootingstableUpdated 2026-07-06

Troubleshooting

Diagnose and fix production issues in Kadryn.

Diagnose and fix production issues in Kadryn.

## How to use this section

Start with the page that matches your goal, then follow the related links at the end of the page. Each page is written as an operational guide: what the page is for, who should use it, what you can do, how to verify success, and what to check when something does not work.

## Pages in this section

### Gateway errors

Diagnose and fix gateway errors.

Open: Gateway errors

Ingestion errors

Diagnose and fix ingestion errors.

Open: Ingestion errors

Provider key errors

Diagnose and fix provider key errors.

Open: Provider key errors

Missing usage

Diagnose and fix missing usage.

Open: Missing usage

Missing prices

Diagnose and fix missing prices.

Open: Missing prices

Unallocated costs

Diagnose and fix unallocated costs.

Open: Unallocated costs

Webhook failures

Diagnose and fix webhook failures.

Open: Webhook failures

Slack failures

Diagnose and fix slack failures.

Open: Slack failures

Alert not triggered

Diagnose and fix alert not triggered.

Open: Alert not triggered

Policy blocked request

Diagnose and fix policy blocked request.

Open: Policy blocked request

Approval stuck

Diagnose and fix approval stuck.

Open: Approval stuck

Report export failed

Diagnose and fix report export failed.

Open: Report export failed

Permission denied

Diagnose and fix permission denied.

Open: Permission denied

Billing issues

Diagnose and fix billing issues.

Open: Billing issues

Diagnostics checklist

Diagnose and fix diagnostics checklist.

Open: Diagnostics checklist