Report export failed

Use this page when the symptom matches what you see in Kadryn or in your integration logs.

Symptoms

• Report or audit export fails or does not appear.

Most common causes

• Large export switched delivery mode.
• Permission issue.
• Storage or S3 delivery failed.

Fix

1. Check export status.
2. Use persisted mode for large exports.
3. Review audit and delivery logs.

Verify the fix

• Re-run the smallest safe test.
• Open Logs & Traces and search by request ID, trace ID or resource ID.
• Confirm the relevant dashboard card updates after refresh.
• Confirm no retry loop or duplicate delivery was created.

When to escalate

Escalate when the issue affects production traffic, billing-sensitive reporting, audit evidence, or any workflow where a customer-facing AI feature is blocked.

Related pages

• /docs/troubleshooting
• /docs/developer-docs/diagnostics